Website Care Plans

Send us an email with clear instructions on the content you would like to change on your website and and because you have priority support we'll get right on it. We'll take care of your request typically by the next business day.

30-Minute Content changes include any text or image change that will take us 30 minutes or less. This usually includes items such as additions to content, text edits or images swaps.

"Unlimited" simply means you have as many 30-minute change requests via email as you need.

These type of support requests do not cover advanced functionality or custom features like an online shop, a form or membership section.

Our goal is to prevent this from happening at all. However, when the need arises and you have an emergency outage we'll be here. We'll work with your hosting company on your behalf to solve the issue.

And although we can not promise your website won't be compromised we will do everything we can to assist in the restoration, the cleanup and the prevention of further attacks.

Your credit card account will be charged automatically each month.

Once payment is complete we send you a receipt directly to your email.

Why yes, of course. Although we'd hate to see you go, we understand if you have financial or other decision factors in play that prevent you from keeping up with your website care plan services.

To request a cancellation send us an email to wecare@upthentic.com, and we will immediately stop the next payment.