Frequently Asked Questions
We have been creating websites and brands since 1999 and the party is still going strong! Today our experience and knowledge is at your fingertips. We know you have questions and we have answers. If you stump us, we'll get cracking to figure it out. This FAQ page is created with you in mind. If you don't see it, ask.
Just like building a house or a store front, the factors of size, materials and how it will be used, help determine the cost. The great thing about building websites vs houses and shops is they are much less expensive to build. Our website projects generally start around 6-10k and scale up or down from that depending on your individual needs.
Depending on the size and technical needs of your website, the timeline will vary. You should expect a typical website build to take around of 6-8 weeks start to finish. From our experience, business who are actively developing content when the project gets started, should plan for a longer timeframe. We've completed websites in as little as a month on a rare occasion and have also been on projects that span an entire year from inception to launch!
Yes. Each website we create is built to be responsive. This means your website will work on all size screens. From big monitors and laptops to tablets and smart phones. Responsive design is not just a fancy perk it is 100% necessary to keep up with your users demands.
Fact: 65% of online users are viewing websites using a mobile devise.
Fact: In 2015, Google demoted non-responsive websites from mobile search results.
We're glad you asked! Our process is based on the scores of websites we've built paired with listening and adapting to our client's needs. We aim to make building your website as smooth and simple as possible while achieving great results.
Take a look at our website process!
Yes. We help will help you better understand, work with and maintain your WordPress website.
Yes! There are a few factors that help determine if you need a new website or if a few changes or upgrades would help you get more out of your existing investment.
If you have a growing website task list—we can help!
Learn about our Budget-Friendly Time Blocks.
Send Your Task List for our assessment.
Yes! We can help you get your products online. If you're interested in building a new online shop from the ground up or adding a shop to your existing WordPress website, we can help. If you're not sure where to start, we're happy to guide you, answer questions and provide recommendations. Just ask!
What should I expect to pay for ecommerce website?
The investment of an ecommerce enabled website can vary greatly. You can expect anywhere from $5,000 - 10,000 and up for a website that has simple requirements and simple products. Stores that require more complex functionality can start at $15,000 and go up from there. If you google it, you'll see projects in the 100's of thousands of dollars.
In addition to the cost of building your website, there maybe third party software costs and merchant fees as well.
Stores of all sizes have the ability to be a powerful tool for online business. You will have a store that is open 24/7, world-wide and that is largely unmanned with the ability to take orders and bring in income—all while you are conducting business as usual. That's powerful!
Yes, we will help you navigate and set up hosting for your website. There are many hosts to choose from and we'd be happy to help you find the right fit. We are not a web hosting company but will be happy serve as your liaison.
The annual fee to own your domain name is different from the cost of hosting your website. You will need both. Your domain name is your custom address that points the world to where your website lives. Your website lives on a server that is owned and maintained by your host. Hosting service gives your website a space to 'rent' and live. Domain names and hosting packages can be purchase from one vender or two different vendors.
A Content Management System (CMS) is a tool that feels a lot like your favorite Offic-y word processing tool. It allows you to create, edit and maintain pages on your website without having technical HTML knowledge. We primary build website using WordPress which has a built in CMS tool that is ready to use.
These are all just acronyms for the underlying technologies that make up your website.
HTML: HyperText Markup Language. HTML is the standard markup language that you wrap around content to tell the browser and search engines what type of content you have. There are tags for images, hyperlinks, page headings, and much more. The WordPress CMS allows you to add this very easily.
CSS: Cascading Style Sheets. CSS is the presentation layer of your webpage. In your stylesheet you tell the browser how to set the visual style of the HTML.
PHP: Hypertext Processor. PHP is a programming language that allows you to connect to a database, extract data, and output that data to a web page. This is the base of how WordPress works. All your site's data sits in a database until some PHP code extracts it out.
mySQL: An open source version of the Structured Query Language. PHP uses mySQL commands to pull the correct data out of the database.
Tip #1: Resize your image to fit your website.
They should be roughly 1500px - 2000 px wide.
*How to resize your images when you don’t have Photoshop:
For Windows users: Follow these easy instructions.
For Mac users: Use the application Preview (Free with OS)
or if you need for iPad use: Follow these instructions.
Tip #2: Save the image for web to reduce file size.
Here's a FREE “Save for Web” file size reduction app call TinyPNG: https://tinypng.com/
Why is this so important you ask?
Overlay large files/images that are not compressed for web before you upload to WordPress will slow down your website and cause performance issues.
Google will frown on slow page speeds and it will also cause your pages to load slowly for readers.
Most full scale projects are preformed at a fixed project rate.
The fixed project rate that we provide is based on our experience with the specific type of project and how long we expect to be able to complete the fixed scope and requirements. If the project scope or requirements change, then the project rate and schedule will be adjusted accordingly.
- Project estimates do not include the cost of 3rd party plug-in/software unless noted
Upthentic Creative, Inc. standard hourly rate: $110/hr
- 30 Minute minimum, billed in 15 minute increments thereafter.
- Our care clients receive a discounted hourly rate
- If you're a non-profit organization, please ask about special discounts
- Only one rate discount per client, per project
We're glad you asked! While we're working together we will need to gather important and confidential data from you. Information such as logins and passwords to your host, your existing WordPress website or to a email list management service for instance.
Here is our secure online form that allows you to send us over the information we've requested: